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Archive for September, 2020

26 Sep, 2020

Edition 2: 21 Trends, Risks, Ideas, Policies and Strategies (TRIPS) to help decision-makers Build Back Better

Compiled and edited by Imtiaz Muqbil, Executive Editor

Tourism Will Never Look The Same Again – Skyscanner Publishes New Trends Report Search patterns for domestic, regional and international flights indicate that recovery will be multispeed, tied to the global economy and driven by low cost carriers. At the same time, the decline in business travel revenues for other airlines calls for a rethink […]

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26 Sep, 2020

Covid-19 Leaves Most Millennials Strapped for Cash, TD Bank Survey Finds

COVID-19 has placed additional strain on a generation already saddled with significant debt and increased living costs. More than 28% of millennials said they tapped into their emergency savings during the pandemic. Furthermore, one-in-five (20%) millennials don’t even have a savings account. CHERRY HILL, N.J., 22 September 2020, PRNewswire – TD Bank, America’s Most Convenient Bank®, […]

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26 Sep, 2020

Marketers Struggle to Forge the Future of Customer Experience

“Marketers have plenty of data, but now it’s about leveraging that data across channels and organizational touchpoints in real-time and in a way that feels personal, relevant and even anticipatory. This is the marketer’s mandate today.” In other words: Data, Data everywhere, but not a stat that makes any sense. SAN JOSE, Calif., 22 September […]

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25 Sep, 2020

Tourism Will Never Look The Same Again – Skyscanner Publishes New Trends Report

Search patterns for domestic, regional and international flights indicate that recovery will be multispeed, tied to the global economy and driven by low cost carriers. At the same time, the decline in business travel revenues for other airlines calls for a rethink of this part of the industry.  LONDON, 22 September 2020, PRNewswire – Leading […]

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25 Sep, 2020

How you look impacts on how you well you can sell, study shows

These novel findings, published in the prestigious international academic publication Journal of Marketing, give social sellers and e-marketers insight about how to leverage seller appearances in online selling. HONG KONG, 22 September 2020, PRNewswire – The COVID-19 pandemic has boosted e-commerce around the globe, including the consumer to consumer (C2C) markets on platforms such as […]

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25 Sep, 2020

Spread of Covid-19 Set to Create $8.5 Billion Clean Room Robot Markets by 2025

Looks like hotel housekeeping staff will need to shift their skills towards maintaining robots. DUBLIN, 22 September 2020, PRNewswire – The clean room robot market (including prices of peripherals, software, and system engineering) was valued at USD 5.6 billion in 2019 and is expected to grow to USD 8.5 billion by 2025, at a CAGR […]

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25 Sep, 2020

International students’ learning activities seriously disturbed by Covid-19 pandemic

“The pandemic has impacted the physical and psychological wellbeing of international/non-local higher education students. Universities should do more to help international students to obtain proper health information and learn about local social and healthcare support systems, as well as improve psychological support.” HONG KONG, 22 September 2020, PRNewswire – In a recent survey conducted by […]

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25 Sep, 2020

Remote work set to nearly triple in post-Covid world, reports XpertHR Survey

“COVID-19 will shape the working world for years to come, in particular contributing to a rise in remote work set to last beyond the end of the current health crisis. Given the tremendous strains placed on workers during the pandemic, such as fear of layoffs, isolation of remote work, increased caregiving and homeschooling responsibilities, and […]

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25 Sep, 2020

Survey finds Americans are prioritizing saving during Covid-19 outbreak

“With today’s economic uncertainty, many people have taken steps to adjust their financial habits to save more and better prepare for the unexpected.” This is probably a worldwide trend, and will put another damper on discretionary spending, such as on travel. BIRMINGHAM, Ala., 21 September 2020, BUSINESS WIRE – The latest survey from Regions Next Step, Regions […]

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25 Sep, 2020

FREE Download: Citrix Research Reveals Shape of Future Workplaces – More Robots, Fewer Managers

“Driven by flexible models and intelligent solutions that remove the complexity and noise from work, employees will be more engaged and productive and fuel innovation and growth like never before.” FORT LAUDERDALE, Fla., 21 September 2020, BUSINESS WIRE – What does the future of work hold? In a world where it’s impossible to predict what will happen […]

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25 Sep, 2020

Covid-19 Reshuffles Healthcare Executives’ Priorities

“Healthcare leaders are accelerating digital and payment transformation, with an emphasis on the consumer experience, telehealth, and interoperability. As a result, stakeholders are increasing investment in healthcare IT and fast-tracking initiatives to help prepare for the pandemic’s aftermath and future pandemics.” The result “could be a real game-changer for payers, providers, and consumers.” NASHVILLE, Tenn., […]

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25 Sep, 2020

Visa Helps Prepare Small Businesses for the Holiday Buying Season

This is a laudable lifeline for Small Businesses. While it will certainly help them survive over the short-term, it will also accelerate the long-term shift towards contactless payments and cryptocurrencies. The jury is still out on those, with a lot more homework needed to assess their impact on security, privacy and, at a broader level, […]

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25 Sep, 2020

Avaya Enables Students and Teachers to Bridge the Gap in the Digital Classroom Era

Another example of the edu-revolution set to roll out, impacting international education. Students will be able to access quality education from anywhere, at significantly reduced costs and minus the onerous visa requirements. Student travel worldwide will certainly be impacted. SANTA CLARA, Calif.–(BUSINESS WIRE – Avaya (NYSE: AVYA), which claims to be a global leader in solutions […]

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24 Sep, 2020

American Workers Experiencing Work-From-Home Culture Shock

The Work-From-Home culture is creating a whole new set of risks, threats and opportunities, and will prove to be a double-edged sword for Travel & Tourism. Traffic rush-hours may become a thing of the past but corporate espionage will become a piece of cake. MINNEAPOLIS, 21 September 2020, BUSINESS WIRE – Today, EPIC unveiled the results of […]

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24 Sep, 2020

Taiwan Claims Launch of World’s First Business Speed-dating Platform

These techno-events will impact the MICE sector in the same way that social media has decimated the traditional media and OTAs decimated the travel agents. Given the pressure on costs and the growing time-hassle factor of travelling, business matchmaking platforms will become perfectly viable alternatives to trade shows. Convention Centres and MICE bureaux face some […]

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24 Sep, 2020

Stand together and build a just world, UN chief says in Int’l Day of Peace message

Even though Peace is the basic prerequisite for Tourism, this important commemorative day is usually ignored by the Travel & Tourism industry. Long after the Covid-19 pandemic fades into history, Travel & Tourism flows worldwide will continue to face the threat of regional, local and global conflicts, all of them man-made. Do industry leaders ever […]

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24 Sep, 2020

Global solution to Covid-19 in sight, ‘we sink or we swim together’ – WHO chief

Why isn’t the Travel & Tourism industry inviting public health officials to give talks on the prospects and politics of vaccine development? I have yet to see them on any of the “resilience, recovery, rebuild, restructure, etc., etc.,” forums, local, regional or global. As normalcy will not return until a vaccine is made public, the […]

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24 Sep, 2020

Peace Pilot completes circumnavigation of the only two places on Earth where there has always been peace

What a trip! Travel & Tourism could do with more such inspirational adventures. SAN DIEGO, 21 September 2020, BUSINESS WIRE – Nine months and several “pandemic pauses” after takeoff on a planned five-month global Pole-to-Pole peace mission “One Planet, One People, One Plane: Oneness for Humanity,” San Diego pilot and former Naval officer Robert DeLaurentis returned home […]

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24 Sep, 2020

The future of MICE events in the age of machines: The Great Wave—a Transformative, Global Business Festival

Travel & Tourism forums are badly in need of some heavy-duty restructuring away from their boring and now outdated structure. This event offers some brainstorming ideas. BERLIN, 21 September 2020, BUSINESS WIRE – The House of Beautiful Business, a global think tank and community to humanize business in the age of machines, officially announces the full scope […]

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24 Sep, 2020

Covid-19 forces one of the biggest surges in tech investment in history

This news may make the tech sector salivate, but the speed and scope of the upheaval will only replace one set of problems with another. That will create more headaches, especially for the Travel & Tourism sector. LONDON, 22 September 2020, PRNewswire – Companies spent the equivalent of around US$15bn extra a week on technology to […]

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24 Sep, 2020

FORTUNE announces Sixth Annual “Change the World” List of Companies That Are Doing Well By Doing Good

Does such a list exist in Travel & Tourism? May be worth replicating. NEW YORK, 21 September 2020, PRNewswire – Today, FORTUNE reveals its sixth annual “Change the World” list, which showcases over 50 companies that have made an important social or environmental impact through their profit-making strategy and operations this year. Companies are recognized for innovative business strategies […]

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24 Sep, 2020

Employers brace for mental health crisis

The disruptions caused by the Covid-19 pandemic will lead to significant increases in human insecurity and instability, as this report indicates. Families already under financial stress will face the highest levels of mental stress. That may create another opportunity, or aggravate existing social crises like alcoholism and domestic violence. CHATTANOOGA, Tenn., 21 September 2020, PRNewswire – Mental […]

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24 Sep, 2020

Report probes how employers can improve job satisfaction and retention in post-Covid era

This report is for sale, but provides a good template for HR departments to conduct a similar exercise. The questions asked are quite enlightening in themselves. INCLINE VILLAGE, Nev., 21 September 2020, PRNewswire – MetricNet has published the results of its 2020 Job Satisfaction and Employee Retention Survey. The complete 100+ page report is now available for immediate […]

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24 Sep, 2020

Life Insurance Industry Invests In Cognitive Health To Tackle Future Of Aging

This announcement says that the insurance industry is moving “towards serving the whole person — from heart disease and diabetes prevention to stress management, and, now, cognitive health.” In other words, prevention is better than cure to bolster profits. A holistic approach is essential, and early warnings are imperative. Same formula could be applied to […]

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18 Sep, 2020

Edition 1: 21 Trends, Risks, Ideas, Policies and Strategies (TRIPS) to help decision-makers Build Back Better

A weekly roundup by Imtiaz Muqbil, one of the Asia-Pacific region’s longest-serving travel industry journalists, to help Travel & Tourism decision-makers absorb ideas, understand trends, monitor innovations and beware of risks and threats in the post-Covid era. To be published every Friday. Click on any of the links. Top UN economists warn of crises of […]

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18 Sep, 2020

Top UN economists warn of crises of our own making if five danger-zone ‘megatrends’ left unchecked

United Nations, 17 September 2021, (UNCTAD News release) — Five human‑made “megatrends” will continue to dominate and frustrate global efforts to put the world on a more sustainable and prosperous path, unless urgent policy interventions to influence them are taken now, the UN Economist Network warned today in a new report. The chief economists in the […]

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18 Sep, 2020

Swiss Running Brand ‘On’ Launches Ground-Breaking Sustainability Initiative With The Shoe You’ll Never Own

Sustainability ideas in full bloom. Same concept could be applied to thousands of other products, reducing the volume of waste by a quantum. ZURICH, 15 September 2020, PRNewswire – Swiss-based high-performance running brand, On, today announces the launch of its world-first, subscription-based service to bring fully recyclable sportswear to On customers worldwide.  The subscription service, named […]

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18 Sep, 2020

Middle School Students Lend a Helping Hand to Small Businesses Struggling with Covid-19 downturn

SAN JOSE, Calif., 15 September 2020, PRNewswire – As small businesses across the country are struggling to bring in revenue during the COVID-19 pandemic, the California-based nonprofit, Elevate the Future (ETF) is providing them with free assistance. So far, they’ve helped over 20 businesses and are beginning to scale nationwide. Businesses interested in these services may sign […]

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18 Sep, 2020

UAE’s Jewish Council Celebrates Abraham Accords: “Will Forever Redefine Life in the Middle East”

The Accords will only “Redefine Life in the Middle East” when the Jewish state of Israel ends its double-standards and delivers on statehood for the people of Palestine. If Jews are entitled to statehood, independence and freedom in their own state, so too, are the Palestinians. Until that happens, Jews will continue to be seen […]

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18 Sep, 2020

New White Paper outlines strategies for ‘Aging in Place with Remote Patient Care’

Very useful tips and ideas for coping with the challenge of ageing societies. PLANO, Texas, 15 September 2020, PRNewswire – Vivify Health, the developer of the nation’s leading connected care platform for remote patient care, today announced the release of a new white paper, “Aging in Place with Remote Patient Care.” The paper examines the accelerated adoption […]

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18 Sep, 2020

Food Tourism Innovation Summit Slated for October 30

LONDON, 15 September 2020, PRNewswire – This year’s FoodTreX Innovation Summit is slated to take place online on Friday, October 30. FoodTreX Innovation is where professionals working in food, beverage, tourism and hospitality come every year to get ideas and inspiration about how to leverage better the power of food tourism for their own businesses, organizations and […]

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18 Sep, 2020

Nine Key Trends Reshaping Industries Caused by COVID-19

NEW YORK, 15 September 2020, PRNewswire – No economy, industry, or businesses has been spared from the effects of the novel coronavirus (COVID-19). Some industries have naturally been affected more than others and the impacts have been on a larger scale.  Major economies were already experiencing a slowdown due to other factors and this global pandemic […]

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18 Sep, 2020

24HourDocs.com Launches Online Telemedicine Website in California

This will impact the entire Health & Wellness sector, for sure. But privacy and consumer protection issues will need to be addressed. Insurance coverage, too. LOS ANGELES, 15 September 2020, PRNewswire – 24HourDocs.com launched an online portal for patients in California to see a doctor 24 hours a day, 7 days a week from the comfort […]

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18 Sep, 2020

Superb Images Star in Ad Campaign Paying Homage to the Strength of New York City

NEW YORK, 15 September 2020, PRNewswire – This week, EmblemHealth launched “New New York,” a brand advertising campaign featuring original photography by humanitarian photojournalist Peter Turnley. EmblemHealth has provided New York families with quality, affordable health coverage for more than 80 years and has seen its members through pivotal moments in the city’s history. New York has […]

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18 Sep, 2020

How to Hire an Intern: Find the Best Student Interns With Barefoot Student

May be better to hire an intern and create a job than to deploy a robot. SCOTTSDALE, Ariz., 15 September 2020, PRNewswire – Hiring an intern is a valuable way to develop leadership programs, delegate tasks, seek out future talent and improve the overall structure of your company. But what should you look for in an intern, […]

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18 Sep, 2020

Survey: Most Teens Say Online Learning Is Worse Than In-Person, but Only 19% Favour Return to Full In-Person Instruction

This survey result proves that the rush to shift all life online may not work out the way it is projected to. Human touch will always prevail. A balance needs to be found. Good news for the MICE sector. SAN FRANCISCO, 16 September 2020, PRNewswire – A new poll released by Common Sense/SurveyMonkey shows that teens are taking […]

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18 Sep, 2020

You Are Worth $1,275 on the Dark Web, New Study by PrivacyAffairs Finds

Does this matter to the Travel & Tourism industry? Sure it does. When was the last time anyone saw it being raised at a Travel & Tourism technology forum? NEW YORK, 16 September 2020, PRNewswire – Credit card details, online banking logins, and social media credentials are available on the dark web at worryingly low prices. Researchers […]

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18 Sep, 2020

Deloitte and Kellogg School of Management Chief Strategy Officer Study: Most CSOs feel uncomfortable with technobabble gobbledygook

A very powerful, insightful study. It finds that “many Chief Strategy Officers feel uncomfortable with all the nuances, jargon, acronyms and complexity that is associated with technology.” Absolutely spot on. If no-one understands what all this stuff means, how can anyone be expected to know what it is supposed to do? Message to the technobabblers: […]

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18 Sep, 2020

Debt.com survey: When health suffers, finances go on life support

The economic fallout will be the next chapter of the Covid-19 crisis, impacting countries, communities and societies for years after the health issues are resolved. Dealing with that, too, will require money — lots and lots of it. Where will it come from? FORT LAUDERDALE, Fla., 16 September 2020, PRNewswire – Even adults who do not contract […]

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18 Sep, 2020

New wave of famine could sweep the globe, overwhelming nations already weakened by years of conflict, warn UN officials

  United Nations, 18 September 2020,  (UN News) – The global hunger crisis caused by conflict – and now compounded by COVID-19 – is moving into a dangerous phase, the head of the UN World Food Programme (WFP) said on Thursday, stressing that without resources, a wave of famine could sweep the globe, overwhelming nations […]

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18 Sep, 2020

Bespoke’s Customer Engagement Chat Service ‘Bebot’ Launches at Vienna Airport

Travel & Tourism was once very proud of its human touch and personal service. Strangely, it does not seem to have much to say about its fraying credibility as robots take over nearly all points-of-contact jobs. TOKYO, 15 September 2020, PRNewswire – Vienna Airport and Bespoke Inc. are proud to announce the launch of Artificial Intelligence (AI) […]

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18 Sep, 2020

Groundbreaking AI-based Platform Maps And Monitors The Drivers Of California Wildfire

Satellite imagery, sourced from the “eyes in the skies”, is a highly effective way to address many of the sustainability challenges facing Travel & Tourism, such as a deforestation, marine pollution, flooding, water levels, forest encroachment, and much more. If the industry can overcome its myopic obsession with social media, it may realise that technology […]

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17 Sep, 2020

KnowLedger Publishes NextGen Wealth Management Trends for 2020 and Beyond

KIMBERTON, Pa., Sept. 15, 2020 /PRNewswire/ — KnowLedger, a fast-growing accounting technology company, has published a new white paper that examines the challenges and opportunities for family offices and other wealth management firms in today’s volatile economy. This special, 20-page report examines how recent events and market trends—as well as demographic, social, and technology shifts—are creating […]

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17 Sep, 2020

Fodor’s and WebMD Launch E-book to Help Travelers Decide Whether, When, and Where to Travel in the Age of COVID-19

NEW YORK, Sept. 15, 2020 /PRNewswire/ — As millions of people look forward to a return to travel, a new e-book, launched today from Fodor’s and WebMD, can help travelers navigate the ‘new normal’ in the age of Covid-19. Fodor’s Guide to Safe and Healthy Travel: Practical Tips and Information for the Age of COVID-19 […]

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17 Sep, 2020

Tech Companies Pledge to Preserve Addressable Advertising with Privacy

Such a pledge would be welcome in the Travel & Tourism industry too. NEW YORK, Sept. 15, 2020 /PRNewswire/ — As the IAB Tech Lab’s REBOOT 2020 virtual summit kicks off today (and continues on the 16th and 17th), IAB Tech Lab Board members have committed to the principles of Project Rearc and collaboration towards open […]

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17 Sep, 2020

“State of Women in Tech” Report Details Rampant Harassment and Discrimination Across Silicon Valley and Tech Industry

Has similar research ever been conducted in Travel & Tourism? No? I wonder why… May prove embarrassing to some heavyweight CEOs. WASHINGTON, Sept. 15, 2020 /PRNewswire/ — Nearly 50% of women founders and women working in tech have experienced harassment, a statistic that has barely budged since 2017, according to Women Who Tech’s new report State […]

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17 Sep, 2020

Californians Move To Protect Their Privacy, Restrict the Sale of Personal Information

As the Covid-19 pandemic triggers massive shifts to online communications, payments, education, health & wellness, meetings, and more, the issue of privacy protection is rarely mentioned. Travel & Tourism technobabble forums tend to gloss over this issue, which is not surprising, give the industry’s long-standing fondness for sweeping sensitive issues under the carpet. One day, […]

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16 Sep, 2020

Certification scheme tests all seafood for mercury levels

As hygiene, health and safety are now global priorities, this certification would help restaurants boost their competitive advantage. Assuring patrons that all the fish consumed in the restaurant has been tested for mercury levels would certainly go a long way towards boosting sales. Surely, our institutes of technology across Asia can come up with something […]

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16 Sep, 2020

U.S. 2020 aerospace and defense report shows why global conflicts and crises are here to stay

This report should be must-reading in the Travel & Tourism sector. It proves that the benign sounding “aerospace and defense” (read: armaments and weaponry) industry is a major driver of jobs and economic livelihood in the U.S. If this is expanded worldwide, the numbers become even more sinister. To survive economically, the “aerospace and defense” […]

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16 Sep, 2020

70% of Consumers say They Will Exclusively Shop with Brands that “Personally Understand Them” this Holiday Season

This media release is a clear indication of the extent to which technology can be used (or misused) to influence decision-making. This sentence says it all: “The retailers that use real-time data to understand individual consumer preferences, make changes the data shows are needed, and effectively leverage multiple channels will be much more successful in […]

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16 Sep, 2020

Trust, Balance, Communication: Employees Worldwide Share Top COVID-19 Concerns for the Workplace of Today and Tomorrow

Technology is pervading and intruding into every aspect of life, but when crises strike, old-fashioned human relations count for everything. It’s all about trust, balance, communications. That message comes out loud and clear in this survey. LOWELL, Mass., 15 September 2020, BUSINESS WIRE – In a sweeping survey of employees and business leaders across 11 nations, The […]

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1 Sep, 2020

Customers Want Effective Experiences Most of All, Aspect Software’s Consumer Index Reveals

WESTFORD, Mass.–(BUSINESS WIRE)–August 20, 2020 – As part of Aspect’s ongoing desire to report on current customer experience sentiment across a variety of customer service and contact center interactions, Aspect Software, in partnership with Farrell Insight, conducted a national study of 1,100 Americans 18–74 years of age. The macro objective of this specific study is […]

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1 Sep, 2020

Pandemic To Drive Web Conferencing Market to $78.5 Billion by 2030

NEW YORK, Aug. 31, 2020 /PRNewswire/ — Due to the COVID-19 pandemic, lockdown measures have been imposed in various countries, so that person–person contact can be limited and the virus spread contained. This has forced a large number of companies across all verticals to either cease operations or shift to the work-from-home (WFH) model, till […]

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1 Sep, 2020

10 Key Trends gathered at the 2020 China Beauty Expo

SHANGHAI, Aug. 31, 2020 /PRNewswire/ — On July 11, the 25th China Beauty Expo and Supply World came to a successful end at the Shanghai New International Expo Centre. Featuring 15 large halls, 10 theme halls, and dozens of brand VIP halls, the expo covered a total exhibition area of 220,000 square meters, the three-day […]

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1 Sep, 2020

“Doesn’t dining out sound good?”: U.S. Restaurant Association Launches Revival Campaign

WASHINGTON, Aug. 31, 2020 /PRNewswire/ — Grills firing up; silverware against a plate; and the familiar clink as glasses connect over the laughter of friends together again, these are the rhythms and rituals of dining out that the National Restaurant Association is highlighting in its new multimedia Restaurant Revival campaign launching today. The national ad taps […]

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