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11 Jan, 2014

Character at heart of global leadership – The Jakarta Post

Most people think that the higher you go, the more authority and control you have. But our research finds that in today’s complex, global environment, the higher you go, the more you get things done because of the goodwill and trust you develop, not because of your formal authority.

Global leaders need to establish personal, empathetic relationships with people from all backgrounds inside their company, and in the broader community. Doing this requires three distinct abilities: sincere interest in other people, a heightened ability to listen, and a strong capacity for understanding different viewpoints.

Our research found that effective global leaders actually like people – all kinds of people. They enjoy talking with people and being around them. They care about people and want in some way to make their lives better. All of these attributes help them to form better business relationships, which are a critical part of doing business in many countries.

Read the rest: Character at heart of global leadership | The Jakarta Post.