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21 Jun, 2012

New Yorkers Get Help Cutting Valet Parking Wait Times


NEW YORK, June 19, 2012 — (BUSINESS WIRE)–Central Parking System, Inc. today announced it has expanded its relationship with Zingle and its text-for-your-car solution. Zingle’s customized solution for Central Parking, known as TEXT N GO, which allows customers to text their valet ticket number and then receive an automatic text response confirming when their car will be ready, will now be available in Central Parking’s mobile apps. Central’s mobile apps are available at the iPhone App Store and on Google Play for Android, in addition to being available on Central Parking’s website at www.centralparking.com.

“There is no doubt about it…Americans (especially New Yorkers) hate to wait. An Associated Press poll shows that most Americans will only wait 15 minutes at any one time. This intolerance for waiting is what inspired text solution Zingle and its latest partnership with Central Parking to deliver a service that speeds up the daily commute,” said Zingle’s CEO, Ford Blakely.

Zingle’s innovative text-for-your-car solution results in less waiting, faster commutes, and happier customers. The text-based service provided by Zingle is a free, complimentary service for Central Parking customers to use and is currently available at many of Central Parking’s New York parking locations and soon other parts of the country.

“In the fast pace world in which we live every second counts. Providing fast professional customer service is a challenge for every company. This challenge is magnified in a place like Manhattan where life moves at a rapid pace, and Zingle is helping Central Parking improve service to meet this challenge,” said Central Parking’s CEO, Jim Marcum. “Zingle’s text-for-valet-service now helps thousands of New Yorkers get their cars faster at Central Parking facilities,” he added.

“As technology continues to expand, it is critical that we provide our customers with the latest and most beneficial capabilities,” said Central’s Vice President of Marketing, Vincent Raguseo. “By providing them with the capability to text their ticket number, we allow them to use cell phone technology to automate and speed up what normally is a manual time consuming activity,” he added.

New Yorkers like Jennifer Kish, Marketing Director, also agree that texting works better saying, “In New York City, you hate waiting for anything. With Zingle, I text my ticket number and get my car minutes later. In the past, I’ve waited 30 minutes plus, and now I only use Central lots that offer TEXT N GO.”

Contact Zingle: www.zingleparking.com, phone 877.946.4536